Shipping

All orders received through our website are packed with care and attention in the Tarek ElKassouf studio in Beirut. We aim to process any orders received within two working days. Once your order has been processed you will receive an email notification containing the details of your order and the planned delivery date but most orders will be received within 2-5 business days. Our working days are Monday to Friday, excluding national holidays.

Free Express Shipping to Selected Countries

For a limited time only, all orders to Lebanon will receive free express shipping.

Shipping to Other Countries

For a limited time, express shipping rates to other countries have been discounted by up to 50% with the reduced price automatically calculated in your shopping cart. Shipping starts at $15 and prices vary for heavier items and will be calculated in your shopping cart. In most cases for orders over 20kg we can offer a more competitive price, Please email: sales@somethingbytarek.com for details. 

 

Will I have to pay additional import duty, tax or charges?
Please make sure that you are aware of your country's import tax and or duty charges before you order from us. Something by Tarek is not liable for any additional import tax and or duty charges issued by your country's national import office to you.  Such charges are issued by the country's national import office to the recipient and are not controlled by Something by Tarek in any way. Import duty and taxes vary from country to country and they also depend on the value of your order. If in doubt please consult your country's governmental or national import office website for further information.

Possible dispatch delays
* If your order is out of stock we will contact you by phone or email to notify you. 
* If there are some things that we need to verify on your payment details, we will contact you by phone or email to to verify.
* Please note we cannot ship to PO Box addresses. We will contact you for an alternative address.
* For International orders, if your order is held up in customs this may increase the delivery time.
* We can not be held liable for parcels that are delayed or go missing when the delivery address has been inputted incorrectly or incomplete.

Other
Please note that all items are handmade and use unique natural materials. As such, delivered items may appear difference from the photos advertised on this website.